Lessons in smart assurance from our 4th Annual Index  

The fourth edition of the Smart Assurance Index reveals which FTSE 350 companies aren’t backing up their sustainability claims and which are backing them up by carrying out sustainability assurance. This is the process that provides third party verification of the data and procedures upon which reporting rests. CRH, the building materials group has topped the index this year ending Vodafone’s two year reign. CRH are producing a clear assurance statement that effectively communicates to stakeholders and adds to the value of its reporting by increasing the reliability, accuracy and overall robustness. Scoring highly across the 15 criteria Carbon Smart uses to assess these statements, CRH have produced a statement that is clear about the scope of the engagement, uses recognised standards and properly cites the credentials of the third party assurance provider including a declaration and explanation of their independence to the reporting company. Other top performers include British American Tobacco, Diageo, Royal Bank of Scotland and BP (who have significantly improved this year). These are examples of companies who are verifying the claims they are making in a clear, transparent manner.

Big names such as International Personal Finance, Home Retail Group, Travis Perkins and TUI Travel still have work to do to raise the credibility of their sustainability assurance and as a result find themselves in the bottom grouping of the index. These companies are producing statements that: are unclear in the scope of what the assurance covers; lack credentials of the assurance provider; and do not satisfy independence requirements. 280 of the FTSE 350 companies do not carry out sustainability assurance at all. This includes well known companies such as easyJet, Rolls Royce, Sainsbury’s and companies with big environmental impacts in the petrochemical and basic material industries such as Antofagasta, Kazakhmys and Vedanta Resources.

In the context of ever increasing public scrutiny and new regulations making it mandatory for companies to report environmental metrics, the risks associated with reporting inaccurately are rising. The Smart Assurance Index continues to track how well companies are responding to these developments and pressures and reports how the quality of assurance statements has improved over the last four years. Two thirds of companies now produce an assurance statement that is clear about the level of assurance that has been carried out, and the environmental data or processes under review, a 25% increase on what we reported in 2009. BSkyB, for example, are vocal about developing their assurance and expanding it to include more indicators, using that process to enable them to communicate more effectively with their stakeholders. As a result they have significantly improved their position in the index.

However, the report finds that the quality of statements remains poor in two key areas. 50% of statements are failing to state the credentials of the assurance provider. Given assurance is carried out on a voluntary basis, and is not regulated, the value assigned to it relies heavily on the way it is carried out. In addition to this 20% of statements cannot claim to be independent; the declaration is either insufficient or there is reason to believe the provider is falsely claiming independence. Whilst professional qualifications aren’t listed and the independence of the assurer is not explicitly declared, the value in seeking third party verification is limited. Proper accounting and reporting is required if environmental metrics are to stand up next to financial metrics, and companies are to make the transition to more sustainable business models.

The new legislation requiring companies to report their GHG emissions will affect how assurance is carried out. With the risks of reporting inaccurately intensifying as a result, the importance of consistency and comparability in the data being reported is paramount. The report’s analysis of companies’ response to this new piece of legislation reveals that of the 64 companies that assure carbon, a surprisingly high 47% are yet to declare a carbon intensity metric. Where one organisation reports 1 tonne of CO2 per £m revenue, another generates over 18,000 tonnes. Companies vastly differ in what they choose to include in their carbon footprint and this raises both challenges and opportunities: With corporate sustainability performance moving further into the spotlight and more and more data entering the public realm, companies’ data will be scrutinised by stakeholders. It is therefore imperative that these companies are transparent about what they have included in their reporting and that their reporting choices are communicated clearly.

CRH, the building materials group tops the Smart Assurance Index for the first time  

Carbon Smart: Launch of 'The smart assurance index 2013'Carbon Smart has published its fourth annual Report and Index on the state of sustainability assurance, which ranks the assurance of the FTSE 350 companies, highlighting the top performers and those still with work to do. CRH, the buildings materials group has topped the Smart Assurance Index for the first time, ending Vodafone’s 2 year reign.

Assurance is the third party verification of companies’ reported sustainability data and procedures, which aims to reduce the risk of material error in their corporate sustainability reports. 280 of the FTSE 350 companies don’t carry out assurance, which begs the question: Where is the value in assurance?

  • With the introduction of MGHR (Mandatory Greenhouse Gas Reporting) coming into affect this year, these FTSE 350 companies are legally required to report on their carbon and to ensure that their reporting is accurate.
  • There is increasingly greater reputational risk on companies to get their reporting right; with pressure from stakeholders (including clients, investors and environmental campaigners) to be reporting clearly and comprehensively on sustainability performance

Download the Smart Assurance Index to find your place in it and discover more about trends in sustainability assurance for 2013: http://www.carbonsmart.co.uk/opinion/the-smart-assurance-index-2013/

Behaviour change and office energy use

Behaviour change and office energy use – top tips from an experiment by Carbon Smart  

Carbon Smart conducted a behaviour change field experiment from July to August 2013 in collaboration with Imperial College London involving over 1,100 participants across four London office buildings. It was a controlled experiment: the measures implemented on one or more floors in a given building were compared to one or more ‘control’ floors in the same building that operated normally, with no behaviour change measures were implemented.

The objective was to increase the proportion of monitors turned off when people left the office at the end of the day. Although a relatively small source of energy use, monitors were a common, visible source of wasted energy use across all participating buildings and enabled inter-building and inter-organisational comparisons to be conducted in experimental analyses.

One of two behavioural interventions were used at each site: one provided social comparison feedback cards to employees (see pics below), the other involved a public commitment flag being put on each monitor.

Both strategies were paired with a reminder placed next to the monitor’s power button saying ‘The power is still on until you push the button’

Before we started, about 40% of people left their monitors on. Our strategies reduced this to 20% across the board, saving about £30 and 100 kgCO2 per year per 100 monitors while control floors experienced an increase of 2.4% .

behaviour change

Key findings from our experiment:

 

1. It doesn’t matter if it’s a public or private sector organisation

There was no significant difference in results across private, public, and university buildings

2. The temperature of your desk is not critical

It even worked where there was hot-desking!

3. Install reminders near the points of action

Use snappy little reminders to complement approaches that make social norms more visible

4. There is no need for a ‘why’

We didn’t try and change attitudes or beliefs, just behaviour.

For inquiries about our behaviour change experiment, please contact Jack Shepherd at 0207 940 0013 or email [email protected]

The State of Sustainability Assurance Four Years On  

assurance 2011According to the Global Reporting Initiative 95% of the top 250 global companies now produce a sustainability report as a means of communicating their environmental and social governance to their stakeholders. However, while the financial information provided in the annual report must by law be verified by an independent, accredited auditor, the information presented in the sustainability report is under no obligation for review. This summer, Carbon Smart has once again undertaken a comprehensive investigation into the state of sustainability assurance amongst the FTSE 350 companies. To date the annual research and report has been instrumental in highlighting the need for advancements in this area. Often referred to as ‘the wild west’ of sustainability reporting; assurance, the process of verifying the reliability of the information contained in the report and the processes involved in shaping it, is an unregulated area. As a result there are no requirements to comply with standards; the way in which it is carried out varies hugely and this raises questions amongst stakeholders regarding its legitimacy, and ultimately, its value. Robust assurance standards have been developed, such as AccountAbility’s AA1000AS Standard and the International Standard on Assurance Engagements 3000, which require minimum levels of professional conduct and methodological rigour. However, the lack of obligation to adhere to these standards means the quality of sustainability assurance varies hugely.

Assurance is seen by many companies as a box-ticking exercise with little value attached. Carbon Smart’s research challenges the business community to review the way in which it carries out assurance and to better align it with the needs of their stakeholders. Since the release of our first report in 2010, significant progress has been made, and this is reflected in the Carbon Smart annual league tables of assurance. The uptake of assurance has risen by 10% and there has been keen interest from companies to improve their positions in the league table.

The increased scrutiny and pressure companies now face from stakeholders and government, to report transparently and accurately, means the degree of reputational risk associated with assurance is ever increasing. Companies are using our report and best practice guide to extract real value from the process; challenging their assurance providers to fully engage with their sustainability reporting goals, and to produce a statement that meets the requirements of their external stakeholders. We have seen this manifested in many ways from stipulations in Requests For Proposals (RFPs), to companies talking about the advances they have made in quarterly earnings calls to investors.

Once again the release of this year’s report, due to take place in October, will highlight this year’s leaders as well as those requiring improvement. Using strict criteria based on the requirements of established assurance standards, each statement is scored to reflect how well it meets stakeholders’ needs. In a wide ranging consultation with stakeholders, these needs include: a clear expression of the scope of the assurance, a discussion around materiality, competency and independence statements by the assurance provider, use of recognised assurance standards and a clear, consistent statement that does not mislead.

In light of the increased demand from stakeholders on companies to report accurately, transparently and materially, and the associated demand for better assurance from the public, press and government, this report promises to continue to focus attention on the assurance sector. With each report issued by Carbon Smart, better standards of practice are being adopted. This year’s report will be released mid-October at our annual launch event and we look forward to disseminating the key messages of this year’s research.