Case Study

Dimension Data: Harnessing the data challenge

Complex business seeks smart software
Thorough selection process captures all requirements
Tailored system provides quality reporting

Complex business seeks smart software

IT solutions experts Dimension Data needed a system for carbon reporting that could handle the complexity of their business: working from over 250 locations in 50 markets, with a need to incorporate historical data, while retaining flexibility for future reporting requirements. They needed a system that would make number crunching a small part of the task and allow more time for ‘taking action’.

Thorough selection process captures all requirements

Julie’s software expertise made her the natural choice to lead the Carbon Smart team in this project. She began with a gap analysis of the incumbent reporting system, and an equally thorough engagement process with stakeholders allowed our team to collate all the requirements of the new system before selecting the most appropriate software. Once the groundwork was done, Julie could be confident that every possible angle had been taken into account in the selection of the new software.

The CRedit360 system was selected as the best programme for the job, and our team embarked on a process of collaboration with the CRedit360 integration team to ensure that the system was customised to meet all of Dimension Data’s requirements. Carbon Smart have supported the first two years of data collection across the global portfolio to ensure that the system has been working to best effect and to make improvements between data collection periods.

Tailored system provides quality reporting

Dimension Data has a powerful system that enables data to be captured and easily presented through a variety of dynamic reports. The quality of the carbon emissions reporting was recognised by the CDP, who awarded 100% and 97% in the two greenhouse gas reporting categories. Our thorough analysis has ensured Dimension Data has a system that will go on providing a great basis for taking sustainability action long into the future.